Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since you receive your order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Refunds
To be eligible for a refund, we must have received and inspected your returned item, we will then send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund based on condition of product.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If an item hasn't been received after the time frame stated in our Shipping and Delivery policy (2-6 weeks plus days in processing), please contact us at resfitbands@outlook.com to request that another order, identical to original, be re-shipped. We don't offer refunds based on slow shipping times outside of our control. We do apologise for the shipping delays due to the COVID-19 pandemic and thank you for your patience. We don't offer cash refunds. If a refund is necessary, it will be given in the form of store credit in the amount of your original payment. Store credit is only valid for up to 30 days of the credit being issued. Returns made without receipt may be refused. ResFIT reserves the right to deny any return. ResFIT reserves the right to deny any return or refund or any reason. By agreeing to these terms of service, you agree to not perform a fraudulent chargeback based on slow shipping times, as you have been notified of these delays throughout our Shipping & Delivery policy, Return policy, and our Terms of Service.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at resfitbands@outlook.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at resfitbands@outlook.com

Sale Items
We don't offer refunds on sale items.

Change of mind
Unfortunately, we don't offer refunds for a change of mind. 

Shipping
To return your product, you should please email us and we can send you

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.